What Data We Collect
When you create an account on cxbet, we collect your name, email address, mobile number, and date of birth. This information is used for account verification and to ensure your security.
Technical information about your device and browser — including IP address, device type, operating system, and browser version — is collected automatically. This data helps improve the platform's security and performance.
Transaction details — including BDT amounts, dates, and methods — are recorded for local Bangladesh payment methods such as bKash, Nagad, and bank transfers. Sensitive information such as card numbers or PINs is never stored.
Data such as how long you spent on the platform, which pages you visited, and which events you placed bets on is used to improve our service quality. This information is collected through cookies and similar technologies.
How Your Data is Used
Collected data is used primarily to manage your account and deliver our services. This information is essential for account verification, login security, and providing a personalized experience.
Payment data is used to process financial transactions and maintain a history of deposits and withdrawals. cxbet ensures every BDT transaction is carried out accurately and transparently.
Usage data is analyzed to maintain platform security and detect fraudulent or suspicious activity. This helps ensure a safe environment for all users.
Your contact information is used to send you relevant offers, bonuses, and reward notifications based on your preferences. You can opt out of these communications at any time.
Retaining certain data is mandatory in order to comply with applicable laws and regulations in Bangladesh and to meet regulatory requirements. This is both a legal obligation and a safeguard for your protection.
Cookies & Tracking Technologies
Cxbet uses cookies that store a small file in your browser. These cookies remember your login status so you don't have to enter your password every time.
Functional cookies are essential for keeping the platform running properly. Performance cookies go a step further by helping improve the user experience, though they do not identify you personally.
You can manage cookies directly from your browser settings — you have full freedom to accept, reject, or delete them. Keep in mind that disabling all cookies may limit some features on the platform.
Session cookies are deleted as soon as you close your browser, while persistent cookies remain for a set period. cxbet does not use any third-party advertising trackers that monitor your activity on other websites.
Data Storage & Security
Cxbet uses industry-leading encryption technology to keep your data secure. All information is stored on protected servers, and unauthorized access is strictly prohibited.
Necessary data is retained while your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.
Data sharing with third parties is limited strictly to payment processing and legal requirements. cxbet never sells your data to third parties for marketing purposes.
In the event of a security breach, we will promptly notify affected users and take immediate steps to minimize any harm. Protecting your data is our team's round-the-clock priority.
User Rights
You have the right to view your collected data at any time. Simply log in to your account and verify or update your information from the profile section.
You have the right to request corrections to any inaccurate or outdated information. Contact our support team and your data will be updated within a reasonable timeframe.
In certain circumstances, you may request that your data be deleted. However, some data may not be removable due to legal obligations or ongoing disputes.
You also have the right to opt out of marketing communications, object to data processing, and request data portability. Contact our support team to exercise any of these rights.
Policy Updates & Contact
Cxbet reserves the right to update this Privacy Policy at any time. Changes take effect as soon as they are published on the website, and registered users will be notified of significant changes by email or in-platform notification.
The latest version of this policy will always be available on this page. Checking back regularly is the best way to stay informed about how your data is protected.
Continued use of the platform will be taken as your acceptance of the updated policy. If you do not agree to the new policy, please request that your account be closed.
For any privacy-related questions or concerns, please reach out to our support team. We provide assistance in Bengali for users in Bangladesh and will respond to your inquiry as quickly as possible.
Support email: [email protected] — or visit our FAQ Page Visit now.
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